FAQ

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Frequently Asked Questions

Q: What time is check-in / check-out?
A: Check-in is from 14:00 and check-out is until 11:00.
※ Check-in time may vary depending on the accommodation plan you booked.

Q: Is there a non-smoking room?
A: All rooms are non-smoking.

Q: Is parking available on site?
A: The hotel has an outdoor private parking space. Please note that a parking charge applies. 
※ Parking spaces are available in limited units. Please note that it is on a first-come-first-served basis.

Q: Is there Wi-Fi? 
A: High-speed Wi-Fi is available in the hotel, free of charge. Please check the television in your room for the Wi-Fi password. 

Q: Can I send my luggage to the hotel in advance?
A: Please send the luggage to the hotel's address. In case of sending luggage in advance, please make sure to indicate your full name and the dates of your stay. 
※ Please understand that we refuse to accept luggage that is sent with a cash-on-delivery service.

Hotel address: 〒460-0008 愛知県名古屋市中区栄1-2-27
460 - 0008, Aichi Prefecture, Nagoya, Naka-ku, Sakae, 1-2-27